My Deskjet 1010 is facing printing issues in black colour

[Samirsheth]

Am not able to print in my Deskjet 1010 printer in black ink.. pls any suggestions 

[A4Apollo]

Hi! @Samirsheth, 

Have you tried checking with a different ink cartridge?

Are you using HP genuine ink cartridges?

Please share the operating system you are running on the PC to assist you better.

Replace low, empty or faulty ink cartridges on the printer.

Clean the cartridges using an automated tool

Print a print quality test page from the printer and check if the issue persists.

Follow these steps to run an automated tool to clean the cartridges.

1. Click the Windows icon (), click All Programs, click HP, click the folder for your HP printer, and then click the icon for your HP printer (). The printer software opens.

   NOTE: 

   You can also open the HP printer software from your computer desktop. Double-click the icon for your HP printer ().

2. In the printer software, click Print.

3. Click Maintain Your Printer. The HP Toolbox opens.

4. Click the Device Services tab.

5. Click Clean Ink Cartridges, and then follow the on-screen instructions to clean the cartridges.

6. After running the tool, click Print to print a test page. If the print quality is still unacceptable, follow the on-screen instructions to run a Second-level clean.

Refer this article to know more information about colour or black ink not printing issues. Click Here

Let me know if this helps!

Have a beautiful day ahead! 🙂

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