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Deskjet 3632
Microsoft Windows 10 (64-bit)

Computer attachment to printer is wifi.  When I attempt to execute a simple print, the response I get is a request to identify the folder to

file--as in print to file.

1 REPLY 1
HP Recommended

@cwilly, Welcome to the HP Support Community!

 

I understand you are not able to print. Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

To assist you better,

  • Which application are you trying to print from?
  • Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?

 

If the printer is not aligned, perform step 7 from this document. 

 

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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