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‎04-30-2022 09:05 AM

HP Recommended
Product: HP OfficeJet Pro 6968 All-in-One Printer
Operating System: Microsoft Windows 10 (32-bit)

My HP 6968 Office Jet insists on printing pink for blue writing and picture images despite the fact that there is sufficient blue ink.  

This has been going on for the past 3 weeks.  Prior April the printer prints for both written material and pictures were in blue ink.

 

Short of replacing my 6968 Printer with another used 6968 printer what can I do to get the printer to print blue and not pink.

 

I welcome any and all suggestions and attachments to correct this issue.

 

Please feel free contact me directly at garthe    @  verizon   .   net (remove spacing when you reply) with your suggestions.

 

Thanks!

1 REPLY 1

‎05-05-2022 11:24 AM

HP Recommended

@Poinsy

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Are you able to copy well?

 

Try the steps from here: https://support.hp.com/in-en/document/c05076934

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day! 


I am an HP Employee

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