My HP Color Laser Jet MFP M283fdw printer shows a stable WiFi connection but hangs up print jobs.

[MOTTO7312]

The Wireless Network Test Report shows that my HP Color LaserJet MFP M283fdw printer is connected to WiFi with excellent signal strength. However, every print job hangs up with the message “Printing - Waiting for job to complete”.

[Nal_NR]

Hi @MOTTO7312

Welcome to the HP Support Community. 

I understand that you are facing connectivity issues. I'd like to help!

To assist better -

1. Are you trying to connect your printer to your home network or public network?
2. What is the status of the wireless light on the printer, steady or blinking?
3. What device are you using the printer with, a Windows computer, Mac, Android, or an iPhone?
4. I would like to know, is your router set to work on a 2.4 GHz network or a 5 GHz network band?

Meanwhile, Try the below suggestions-

 Use HP Print and Scan Doctor to check connectivity on windows

Download a special version of HP Print and Scan Doctor specifically created to help with printer offline conditions.

1. Download HP Print and Scan Doctor.
2. Run HPPSdr.exe from the download location on your computer.
3. Once HP Print and Scan Doctor opens, click Start, and then select your printer.
   • If your printer in not in the list, turn it off and on, and then click Retry.
   • If there is a connection problem, follow the instructions in HP Print and Scan Doctor.
4. If a screen prompts you to turn on printer updates, click Yes.
5. If a screen prompts you to make your printer the default printer, click Yes.

Set a manual IP

1. Print a conƭguration page and take down the IP a. From the Home screen on the product control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu. b. Open the Reports menu. c. Select &onƭguration Report.
2. Open a Web browser on a computer connected to the same network as the HP LaserJet.
3. Type the current IP address of the LaserJet listed on the configuration page into the address bar on your Web browser and press "Enter" to open the HP printer's embedded Web server.
4. Select the "Networking" tab from the HP configuration screen
5. Click "Network Settings" on the left side of the screen.
6. Select the "TCP/IP" tab.
7. -network protocols ---> select IPV4 only or turn IPV6 off-->apply 
8. Click the drop-down menu under "IP Configuration Method" and select "Manual."
9. Enter a new IP address in the box that appears
10. Click "Apply" at the bottom of the screen

Let me know how this goes!

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @MOTTO7312,

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us.