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‎09-29-2020 09:50 AM

HP Recommended
Product: HP Color Laser Jet Pro M281

My HP color laser jet pro M281 just started cutting off the left edge of the paper when printing.  I've had this printer for four months.

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2 REPLIES 2

‎10-03-2020 12:13 PM

HP Recommended

@AliceRose, Welcome to the HP Support Community!

 

  • Which device are you using to print?
  • Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.
  • Try printing different types of documents like PDF, Word, or Webpages and check if the issue persists?

Keep me posted.

 

KUMAR0307
I am an HP Employee

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‎10-03-2020 05:06 PM

HP Recommended

Make sure that the paper guides in the tray are set properly. Do you get the same issue if you print from the MP tray? How about if you print the config page from the control panel of the printer? Make sure you have the paper sizes on the machine itself and the driver set to the correct paper sizes.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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