My HP DeskJet 3835 Prints all documents, EXCEPT most PDF document unless I download it and print fro

[JeremyLock]

My HP DeskJet 3835 Prints all documents, EXCEPT most PDF document unless I download it and print from the downloaded document. 

It sends the print job to the printer, but prints a blank page. 

[Hawks_Eye]

Hi @JeremyLock 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

That sounds frustrating! If your HP DeskJet 3835 is printing blank pages for most PDFs unless they are downloaded first, there are a few possible causes and solutions:

Troubleshooting Steps

Print as Image – Some PDFs have complex formatting that printers struggle with. Try this:

• Open the PDF in Adobe Acrobat Reader.
• Click File > Print.
• Select Advanced and check Print as Image.
• Click OK and print.

Update Printer Drivers – Outdated drivers can cause printing issues. Download the latest drivers from HP’s support page.

Check PDF Compatibility – Some PDFs may have embedded fonts or security settings that interfere with printing. Try opening the PDF in a different viewer (like Microsoft Edge) and printing from there.

Test with Another PDF – If only certain PDFs fail to print, the issue might be with the document itself rather than the printer.

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Take care, and have an amazing day!

Regards, 

Hawks_Eye