My HP Deskjet 2130 Series Printer won't print with a Mac

[Niks1971]

Hey Guys,

I have a HP Deskjet 2130 and set it up on my MacBook Pro using a USB cable. 

But it refuses to print out pages for me. The print job appears briefly in the queue and then disappears. 

I know my USB cable is good cause it prints perfectly on my Windows computers.

Any solutions?

[asmita6658]

Hi @Niks1971

Welcome to the HP Support Community. I'd be happy to assist you with the printing issue.

To better assist you - 

1.) Is there an antivirus software installed on your Mac? If yes, please try disabling it and check if it works.

2.) Are you using a USB hub?

While you respond to that, go to System Information to check the if the USB is detected or not - 

1.) From the Apple menu, choose About This Mac.

2.) Click System Report.

3.) Under the Hardware heading on the left side of the System Information window, click USB. USB 3 devices appear under USB 3.0 Bus, and USB 2 devices appear under USB 2.0 Bus. The printer should be under the USB 2.0 Bus.

Try a different port and cable if not detected.

Update the Mac using these steps - How to update the software on your Mac 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[Niks1971]

Hi Asmita,

You are right, the printer shows up under the USB 3.0 devices.

How do I move it to a USB 2.0 device?

[asmita6658]

@Niks1971

Connect the cable to a different USB port on the computer. If you are connecting to a USB 3.0 computer port, try connecting to a USB 2.0 port.

[Niks1971]

Spoiler

Spoiler

Hi Asmita,


I tried connecting to both the ports of my Mac. Doesn't work on either as it shows up as a USB 3.0 device on both the ports.

[Niks1971]

Hi Asmita,


I tried connecting to both the ports of my Mac. Doesn't work on either as it shows up as a USB 3.0 device on both the ports.