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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- My HP Deskjet 3056A is not aligned. Help!

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02-27-2019 10:42 AM
Welcome to the HP Support Community.
Follow these steps to clean the electrical contacts on the cartridges.
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Gather the following materials:
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Dry foam-rubber swabs, lint-free cloth, or any soft material that will not come apart or leave fibers (coffee filters work well)
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Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the cartridges)
CAUTION:
Do not use platen cleaners or alcohol to clean the cartridge contacts. These can damage the cartridge or the product.
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Press the Power button (
) to turn on the product.
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Open the cartridge access door. The carriage moves to the center of the product. Wait until the carriage is idle and silent before continuing.
Figure : Open the cartridge access door
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Press down on the cartridge to release it, and then pull the cartridge out to remove it from its slot.
Figure : Remove the cartridge
CAUTION:
Do not remove both cartridges at the same time. Remove and clean each cartridge one at a time. Do not leave a cartridge outside the product for more than 30 minutes.
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Hold the cartridge by its sides.
Figure : Hold the cartridge by its sides
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Inspect the ink cartridge contacts for ink and debris buildup.
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Dip a clean foam-rubber swab or lint-free cloth into distilled water, and then squeeze any excess water from it.
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Clean only the copper-colored contacts, and then allow the cartridge to dry for approximately 10 minutes.
Figure : Clean the contacts
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Copper-colored contacts
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Ink nozzles (do not clean)
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Lightly moisten another cotton swab with distilled water, and then squeeze any excess water from the swab.
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Use the swab to clean the electrical contacts in the carriage, located inside the product. Allow the contacts to dry for approximately 10 minutes.
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Hold the cartridge by its sides with the nozzles toward the product, and then insert the cartridge into its slot. Make sure that the icon on the cartridge matches the icon on the slot.
Figure : Insert the cartridge into its slot
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Push the cartridge forward into its slot until it snaps into place.
Figure : Snap the cartridge into place
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Repeat these steps for the other cartridge.
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Close the cartridge access door.
Figure : Close the cartridge access door
Let's try to reset the Printer here:
Turn the printer on, if it is not already on.
- Wait until the printer is idle and silent before you continue.
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Unplug the power cord from the wall outlet.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
- NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
- Reconnect the power cord to the rear of the printer.
- Turn on the printer, if it does not automatically turn on.
- Wait until the printer is idle and silent before you proceed.
Also, try connecting the Printer to a different wall outlet directly.
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Thanks!
Have a great day!
I am an HP Employee