My HP ENVY 7800 printer is skipping lines when printing

[Dana8790]

HP ENVY 7855 printer is lea

[A_Gayathri]

Hi @Dana8790 ,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

It seems like your HP ENVY 7855 printer. If your printer is skipping lines or experiencing print quality issues, there are several potential causes and solutions you can try:

Check Ink Levels: Ensure that the ink cartridges have sufficient ink levels. Low ink levels can affect print quality.

Clean Printhead: Most printers have a built-in utility for cleaning the printhead. Refer to your printer's manual or the HP support website for instructions on how to clean the printhead.

Align Printhead: Some printers allow you to align the printhead for better print quality. Check your printer's manual or settings menu for an option to align the printhead.

Update Printer Drivers: Make sure you have the latest printer drivers installed. Visit the HP website and download the latest drivers for your HP ENVY 7855 printer.

Use Genuine HP Ink Cartridges: Ensure you are using genuine HP ink cartridges. Third-party or refilled cartridges may cause print quality issues.

Check Paper Quality: Ensure that you are using the correct type and quality of paper for your printer. Low-quality or incompatible paper can affect print results.

Print Quality Settings: Adjust the print quality settings in the printer driver. Sometimes, selecting a higher print quality may improve the output.

Run Print Diagnostic Tools: Many printers have diagnostic tools that can help identify and fix print quality issues. Check your printer's manual or support website for information on available diagnostic tools.

Inspect for Paper Jams or Debris: Check for any paper jams or debris inside the printer. Even a small piece of paper or debris can impact print quality.

I hope this helps. 

Take care and have a good day.-

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