My HP Office Jet 6950 will not print.

[Kidneyman9]

I select print for document, and the print screen comes up, and I select print options.  But, the printer does not respond.

I get no error message. But, the Blue Issue light on my computer is on. 

[Garp_senchau]

@Kidneyman9, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Here are some steps to help troubleshoot and resolve the issue where your HP OfficeJet 6950 does not respond to print commands:

1. Check Printer Connectivity

Ensure that your printer is properly connected to your computer or network:

• If using a USB connection, ensure the cable is securely connected at both ends.
• If using a wireless connection, ensure that the printer is connected to the same Wi-Fi network as your computer.

2. Restart Devices

Sometimes, simply restarting your devices can resolve connectivity issues:

• Turn off your printer.
• Restart your computer.
• Turn your printer back on.

3. Verify Printer Status

Check the status of the printer to ensure it is ready to print:

• Open the printer control panel and check for any paper jams or low ink warnings.
• Ensure that the printer has paper loaded correctly.

4. Update Printer Driver

Updating the printer driver can resolve compatibility issues:

• Go to the HP Support website and download the latest driver for your HP OfficeJet 6950.
• Install the driver and follow any on-screen instructions.

5. Print a Test Page

Print a test page directly from the printer:

• On the printer’s control panel, navigate to the “Settings” or “Tools” and select “Print Quality Report” or “Print Test Page.”
• If the test page prints successfully, it may indicate a software issue on your computer.

6. Check Print Queue

Ensure that the print queue is not stuck:

• Open the print queue on your computer.
• Cancel any stuck print jobs and try printing the document again.

7. Reinstall Printer Software

Reinstalling the printer software can resolve software issues:

• Uninstall the printer software from your computer.
• Download the latest software from the HP Support website.
• Install the software and follow the setup instructions.

8. HP Print and Scan Doctor

Use the HP Print and Scan Doctor tool to diagnose and fix issues:

• Download and run HP Print and Scan Doctor.
• Follow the tool’s instructions to identify and resolve any problems.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,