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‎01-19-2019 03:40 PM

HP Recommended
Product: HP Office Jet Pro 6830 e-All in One
Operating System: Microsoft Windows 10 (64-bit)

I keep getting a Problem with Printhead error message.  I've tried all the suggested interventions, and nothing has worked.  The warranty is expired.

1 REPLY 1

‎01-21-2019 12:39 PM

HP Recommended

@NCteacher1

 

Welcome to the HP Support Community.

 

Have you tried all the steps from this document: https://support.hp.com/in-en/product/hp-officejet-pro-6830-e-all-in-one-printer-series/5390307/docum...

 

If yes, I recommend you contact the HP Phone Support Team as this could be a hardware/printhead issue.

 

You can get the phone number for the team from the below link:

* Click on this link – www.hp.com/contacthp/

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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