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- HP Community
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- Printing Errors or Lights & Stuck Print Jobs
- My HP OfficeJet Pro 8710 won't print in color. I'm using th...

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06-25-2016 09:47 AM
I am using a Mac OS X 10.6.8
I had hoped to connect them wirelessly but it wasn't the priority. What I need was a dependable printer. I've tried several times to get it to print in color and it only seems to work when I run a test page from the printer itself. The diagnostics page is 100% correct.
Not sure what to do...
V
Solved! Go to Solution.
Accepted Solutions
06-25-2016 10:39 AM
Is the grayscale option selected in the printer driver?
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06-25-2016 10:39 AM
Is the grayscale option selected in the printer driver?
Say "Thanks" by clicking the Kudos (Thumbs up) button in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
06-28-2016 08:33 AM
Happy that my suggestion was able to help you to resolve the issue. Thanks for the kudos and marking the issue as resolved.
Say "Thanks" by clicking the Kudos (Thumbs up) button in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
01-18-2017 09:32 AM
I checked everything I could, including the print driver settings. Everything is set for color printing. However, it's still not printing color. I installed the Basic driver package. It should still print in color, shouldn't it?