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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
VanSan
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Message 1 of 9
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Solved!

My HP OfficeJet Pro 8710 won't print in color. I'm using the cartridges that came with the printer.

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I am using a Mac OS X 10.6.8

 

I had hoped to connect them wirelessly but it wasn't the priority.  What I need was a dependable printer.  I've tried several times to get it to print in color and it only seems to work when I run a test page from the printer itself.  The diagnostics page is 100% correct.

 

Not sure what to do...

 

V

8 REPLIES 8
sthirugn
Level 4
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Message 2 of 9
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Is the grayscale option selected in the printer driver?

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sthirugn
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Happy that my suggestion was able to help you to resolve the issue. Thanks for the kudos and marking the issue as resolved.

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Casper72
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Message 4 of 9
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I checked everything I could, including the print driver settings.  Everything is set for color printing.  However, it's still not printing color.  I installed the Basic driver package.  It should still print in color, shouldn't it?

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Kimiko1
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Message 5 of 9
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I can't get the printer to print in color. I put in the ink that came with the printer. I just installed it 30 minutes ago. Help!!!

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Kimiko1
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Message 6 of 9
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where do I find the greyscale?

 

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Cordova_crew
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Did you get an answer to this? 

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Cordova_crew
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Message 8 of 9
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Where is the grayscale option? I can't find this.

BradDuBow
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Message 9 of 9
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I can't print in color  HP8710,  Mac

 

I have no idea how to adjust the "grayscale"? / color?

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