My HP Officejet 6100 has indicated a printer head failure.

[frenan]

My printer indicates that there is a printer head failure and it cannot print.  I have unplugged the printer from its power source and the power source from the wall unit. This has not solved the issue.  I have taken out the four ink cartridges and. reinstalled them. The problem still exists.  What else can I do.

[Betty0610]

@frenan

Welcome to the HP Support Community.

I'd love to help.

Let's try to reset the Printer here:

Reset the product

• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Also, try connecting the Printer to a different wall outlet directly.

Also, try a firmware update: https://support.hp.com/in-en/document/c02919168

Let me know if this helps.

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Thanks!

Have a great day