My HP Officejet Pro 8035 was not printing. I tried to fix the connection with my pc and deleted it.

[blindedbylight]

Help!

Of course, my printer stopped right when I really need to get things printed!

I have an HP Officejet Pro 8035.

It was not printing, so I did some research and tried to reconnect it with  my PC, as it was not recognizing it. I tried several things and finally deleted the printer and now I cannot even "find" it or "manually" add it on my PC.

HELP!

Thank you!!!!

[Irfan_06]

Hi @blindedbylight,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I understand you're experiencing an issue with printing on your Printer.

I apologize for any inconvenience this may have caused, I'm here to help you today.

Please follow the steps below to connect your printer to the network again.

1) Uninstall the HP smart app by click on this link, Restart the computer or mobile device to clear possible error conditions.

2) Enable Wi-Fi setup mode: When you turn on your printer for the first time, it is temporarily placed in Wi-Fi setup mode so that it can be discovered during setup. Use the printer control panel to restore Wi-Fi setup mode, and then set up the printer again. Go to Restore Wi-Fi setup mode on your HP printer for more information.

3) Refer to this link to use the HP smart app on your phone/tablet/PC to add a printer.

Note: Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[blindedbylight]

Thank you for the response.

I loaded my printer onto my pc, but I am now receiving an "error" message and cannot get the printer onto wifi when I try to "configure port."

[Irfan_06]

Hi @blindedbylight,

I am sorry to hear that the above steps did not help much but i do appreciate your efforts in performing the troubleshooting steps.

As you have exhausted all the possible troubleshooting steps to fix it. We appreciate your understanding and patience.

I've sent you a private message with the instructions to get in touch with the HP phone support to assist you further. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support