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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- My HP Officejet Pro 8710 stopped printing "landscape."

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02-26-2018 01:20 PM
My HP Officejet Pro 8710 stopped printing "landscape." Does not always give me the option. First discovered trying to print a calendar page- missing last 2 days of the week!! Only recent problem. Never had a manufacturer without a phone number for tech help!!!!
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Accepted Solutions
02-27-2018 02:50 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips to your technical queries.
I Understand that you are facing the issue in printing Landscape.
Are you facing this issue with a particular application?
Please follow the below steps to that could fix the issue.
• Click the Apple menu icon, and then click “System Preferences”.
• Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.
• Right-click the blank space in the Printers list, and then click “Reset printing system”.
• Click “Reset” in the confirmation window.
• Enter an administrator username and password, and then click “OK”.
• Wait until the printing system is reset and no devices show in the Printers list
• Restart your computer and then go back to System preferences – Printers and scanners.
• Click the “Add button” (+).
• Find, and then select the name of your printer from the printer list, and then click “Add” to add your printer. Do not select an HP Fax driver.
• Click “Print Using...” or “Use”, and then select Secure AirPrint or AirPrint. Alternatively, you may select the name of your printer if available in that list.
Then, use the HP document and make sure the settings are correct as described under “Layout and formatting settings”.
Keep me posted how it goes.
Eagerly waiting for the reply.
HAve a great day!
Cheers;)
Raj1788
I am an HP Employee
02-27-2018 02:50 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips to your technical queries.
I Understand that you are facing the issue in printing Landscape.
Are you facing this issue with a particular application?
Please follow the below steps to that could fix the issue.
• Click the Apple menu icon, and then click “System Preferences”.
• Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.
• Right-click the blank space in the Printers list, and then click “Reset printing system”.
• Click “Reset” in the confirmation window.
• Enter an administrator username and password, and then click “OK”.
• Wait until the printing system is reset and no devices show in the Printers list
• Restart your computer and then go back to System preferences – Printers and scanners.
• Click the “Add button” (+).
• Find, and then select the name of your printer from the printer list, and then click “Add” to add your printer. Do not select an HP Fax driver.
• Click “Print Using...” or “Use”, and then select Secure AirPrint or AirPrint. Alternatively, you may select the name of your printer if available in that list.
Then, use the HP document and make sure the settings are correct as described under “Layout and formatting settings”.
Keep me posted how it goes.
Eagerly waiting for the reply.
HAve a great day!
Cheers;)
Raj1788
I am an HP Employee