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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎05-22-2020 10:55 AM

HP Recommended
Product: HP Officejet Pro 9015
Operating System: Microsoft Windows 7 (32-bit)

This printer is relatively new, although I recently replaced the color cartridges that came with it with new HP cartridges. I believe the scratches/lines were present with the former cartridges, but they are now very pronounced. I have not tried cleaning the nozzles because I cannot find directions for doing so in the tools menu. Can I correct this problem myself or must I resort to the Print and Scan Doctor? I am printing on Kodak basic matte photo paper.

Thank you.

1 REPLY 1

‎05-22-2020 11:36 AM

HP Recommended

Take a look at step 11 in this link.

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