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‎02-23-2022 06:17 PM

HP Recommended
Product: HP ENVY Pro 6455 All-in-One Printer
Operating System: Chrome OS

HP ENVY PRO 6455 .

My printer started spewing nonsense info with 1-2 lines of symbols and punctuation marks. I'm getting charged by the page and it  prints 8-10 pages.  I restarted the printer to try to reset but that didn't help. 

Category:
3 people had the same question
1 REPLY 1

‎02-28-2022 11:32 AM

HP Recommended

@Kimm123

 

Welcome to the HP support community.

 

I understand that your printer is printing unexpected text, I am glad to assist you.

 

Update the printer firmware to install the latest updates

Here are the steps:- Click here

 

Remove and readd the printer to the Chromebook.

Refer to these HP documents for steps:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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