My OfficejetPro 7740 won't print all of an excel or pdf document.

[GAS362]

HP Officeject Pro 7740.

Windows 10 operating system.

The printer pauses for a while, then only prints a portion of the doucment.

[Nal_NR]

Hi @GAS362,

Welcome to the HP Support Community!

I understand you are not able to print from your computer.

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

If the issue persists, proceed to the next step.

Install the printer using the TCP/IP port:

Check for any pending Windows updates first.

1. On the PC, go to Control panel > Devices and printers > Remove the existing printer entry > click on Add a printer(at the top) 
2. Under 'Choose a device or printer', click on 'The printer I want isn't listed.
3. Select 'Add a printer using a TCP/IP address
4. Find the IP address of the printer by tapping on the wireless/ethernet icon on the printer screen
5. Type in the 'IP address in Hostname or IP address box, click next
6. Proceed to the next steps by following the on-screen instructions.
7. Try printing. Open a document, and go to File > Print. Do not use the HP Smart app to print here.

Hope this helps! Keep me posted. 

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Have a great day!