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HP Recommended
My printer will not print black despite a new cartridge being installed, cleaning the printhead multiple times and aligning the paper.
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Hello,
My only suggestion is to try performing CLEAN PRINTHEAD for 3 times.
On the printer control panel,
1> touch Settings, then
2> touch Tools, then
3> touch Clean Printhead
If issue still persists, its an issue with the Printhead which is a fixed part in this printer. I'd suggest to go for a new printer instead as its beyond repair.
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
HP Recommended
Hello,
My only suggestion is to try performing CLEAN PRINTHEAD for 3 times.
On the printer control panel,
1> touch Settings, then
2> touch Tools, then
3> touch Clean Printhead
If issue still persists, its an issue with the Printhead which is a fixed part in this printer. I'd suggest to go for a new printer instead as its beyond repair.
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
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