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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎12-27-2022 01:10 PM

HP Recommended
Product: HP Photosmart 7510 e-All-in-One Printer - C311a

My Photosmart 7510 ALL-IN-ONE SERIES gives a False paper jam message.  I have tried all the solutions,  i.e. unplug, re-plug, etc. but this message continues.  I cannot print.  Furthermore, I cannot change an ink cartridge because with this paper jam message, I can do NOTHING with this printer.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-30-2022 08:37 AM

HP Recommended

Hi @frankj3,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Follow the checks in the video below, and let me know if you still have the paper jam message.

Click here

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-
HP Community Moderator



View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎12-30-2022 08:37 AM

HP Recommended

Hi @frankj3,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Follow the checks in the video below, and let me know if you still have the paper jam message.

Click here

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-
HP Community Moderator



1 person found this reply helpful
Was this reply helpful? Yes No

‎01-01-2023 10:37 AM

HP Recommended

Thanks, Elohi_NR.  My "paper jam" issue is solved. This is great!

 

I am, however, having trouble understanding this website completely.  It is NOT user-friendly at all!  I just hope that my message got through to you.

 

frankj3

Was this reply helpful? Yes No

‎01-03-2023 01:53 AM

HP Recommended

Hi @frankj3,

 

Fantastic 🙂 I truly appreciate your time and patience in getting this issue resolved.  

If you need further assistance, feel free to reach out to us. 

 

About the website, will share the feedback with the concerned team. You have a great year ahead.

Nal_NR-
HP Community Moderator



Was this reply helpful? Yes No
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