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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- My Printer isn't working properly.

Create an account on the HP Community to personalize your profile and ask a question
08-10-2025 11:36 AM
@Donut24, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding the printer that does not work!
We're thrilled to have the opportunity to assist you and provide a solution.
If your printer is experiencing issues after being inactive for a few days, it might be worth checking a few things before considering a hardwired connection:
Power Source: Ensure the printer is plugged in properly and that the power source is functional. A faulty power cord or source can potentially lead to intermittent issues.
Connection Type: If your printer is currently set up using wireless, ensure your router and network are functioning properly. Sometimes, printers can lose their network connection over time if not used.
Printer Setup: Double-check the setup of your printer. If possible, perform a fresh installation of the printer's software on your computer to reset any settings that might have caused issues.
HP Support Tools: Utilize tools like the HP Support Assistant to check for updates or troubleshoot the problems with your printer. It can automatically detect and install the latest software and drivers from HP.
Wired Connection: If you wish to connect your printer using a wired solution (such as a USB cable or Ethernet), ensure that your printer supports these types of connections by checking the model specifications. This typically doesn't involve the power cord but rather another type of cable suitable for your printer's design.
Hope this helps!
Take care, and have an amazing day!
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Regards,
ZOEY7886
I am an HP Employee