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HP OfficeJet 4652
Chrome OS

So I've had my printer for about a year and my chromebook for about a month longer than that. My printer and my chromebook have worked beautifully together over WiFi with no issues until about a month ago. When I turn my chromebook on and go to print a document my printer does not show up. I click on it and it says "Failed to set up printer". The only option to fix it so I can print with it is to either turn off and back on the printer or go through all of the steps to print out the ISP number for my printer and manually connect it to my chromebook (which I've done twice now). This would not bother me so much except for the fact that I'm currently in college online so I'm constantly needing to print something so I'm finding myself restarting my printer once a day (as doing it one time normally solves the problem for the rest of the time my chromebook is on) 5 times a week. What can I do to fix this if for no other reason than so I don't go insane?

1 REPLY 1
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@J_Westerfield

Welcome to the HP Community

 

Install HP Print for Chrome

 

To print from the Chrome browser, install HP Print for Chrome from the Chrome Web Store.

  1. Open the Chrome browser, and then go to HP Print for Chrome (in English).

    HP Print for Chrome app window opens.

  2. Click ADD TO CHROME, and then follow the on-screen instructions.

    The HP Print for Chrome window opens.

    Example of the HP Print for Chrome window

  3. Close the window,

Then click on this link: https://support.hp.com/in-en/document/c04683559 and refer to Step 3: Print with HP Print for Chrome.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.