My double Sided printing stopped...the button is clicked and still not working

[Michelle_712]

Hello!

I have the button clicked for double sided printing and it is still not printing double sided??

[Nal_NR]

Hi @Michelle_712,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that you are having issues with two-side printing. 

To be able to answer you effectively, we need some information.

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

[Michelle_712]

Is it possible to talk to someone on the phone please?  Or a chat with a real person in real time?

[Nal_NR]

Hi @Michelle_712,

Thanks for writing back. If you wish to talk to someone, 

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

I hope this helps resolve this issue completely,

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.