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HP Recommended
HP deskjet plus 4100
macOS 10.14 Mojave

My desk jet plus 4100 will not print. When I send something to print the orange light above paper icon flashes and nothing happens.

1 REPLY 1
HP Recommended

@JimK54

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/in-en/document/c06557091

 

Are you able to copy?

 

Let's try to reset the Printer here:

 

Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Also, try connecting the Printer to a different wall outlet directly.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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