My hp deskjet 4133e is printing blank.

[Mel270]

My wireless HP Deskjet 4133e will no longer print. Blank pieces come out. According to the hp app, I still have ink. 

[Sneha_01]

Hi @Mel270,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Here are a few steps you can take to troubleshoot and potentially resolve the issue with your HP Deskjet 4133e printing blank pages:

Check Ink Cartridges: Although the HP app indicates that you have ink, it's a good idea to physically check the ink cartridges. Ensure they are properly installed and have not dried out. If you haven't used the printer for a while, even a slightly used cartridge can dry up.

Run a Cleaning Cycle: Use the printer's maintenance menu to run a cleaning cycle. This can help if the ink has dried and clogged the print heads. You might need to do this several times if the printer hasn't been used in a while.

Check Print Heads: If running a cleaning cycle doesn’t work, check if your printer allows for print head cleaning or alignment checks through the printer control panel or HP software on your computer.

Paper and Settings Check: Ensure that you are using the right type of paper and that the printer settings on your computer match the type of document you’re trying to print. Sometimes, settings mismatch can cause issues.

Update Printer Firmware: Check for any firmware updates available for your printer. Hp often release updates to fix bugs or improve performance. You can check this via the HP Smart app or HP's website.

Reinstall Printer Drivers: Sometimes, corrupt printer drivers can cause issues. Reinstall the printer drivers from the HP website to ensure they are up-to-date and not corrupted.

Restart Everything: Turn off your printer and computer/router, wait a few minutes, then turn them back on. This can resolve many connectivity or hardware issues.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571 

HP Support