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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Photo smart 5510
Microsoft Windows 10 (64-bit)

I installed a new ink cartridge as the old one ran out of ink. The only thing that printed Was black streaks on the paper. Maybe a few scattered letters but nothing legible. I thought maybe the cartridge was bad so I bought another one. Same thing happened. I have unplugged the power cable and then reconnected no change.

1 REPLY 1
HP Recommended

@Wifi123, Welcome to the HP Support Community!

 

I understand the print quality is not satisfactory. Let us try these steps to resolve this issue:

 

Check ink levels, and then replace any low or empty cartridges

 

Use an automated tool to clean the printhead

  1. From the control panel home screen, touch the Right Arrow (), and then touch the Setup icon ().

  2. Touch Tools, and then touch Clean Printhead. The printer cleans the printhead, and then prints a test page.

NOTE: If the printhead is badly clogged, you might need to clean the printhead several times to restore normal print quality. If a second cleaning is required, wait 30 minutes before cleaning again.

 

Print and evaluate a Print Quality Diagnostic Report

  1. From the control panel home screen, touch the Right Arrow (), and then touch the Setup icon ().

  2. Touch Tools, and then touch Print Quality Report. A Print Quality Diagnostic Report prints.

For more info on resolving print quality issues, refer to - Black Ink Not Printing and Other Print Quality Issues

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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