My print settings in windows 10 won't keep my default settings

[icepurple]

I changed my setting to print envelopes. Then I changed everything back to letter and normal. When I click print the settings keep bring up the setting for envelopes. #10.  The printer, and setting in windows default all say letter, but I still have to change from envelope #10 to letter every time I print. I can't see anything set for this. I want to click print and have letter already set for me like normally. I already downloaded HP updates, windows updates, restarted the printer. Taken all paper out shutdown and restart. When I click print, I still have to manually change the print setting to letter again. 🤕🤕😖😭

[Dragon-Fur]

@icepurple 

Places to check include:

Load Media setting on the Printer Control Panel

When you change the media (paper), be sure you select the "Change" / "Modify" setting on the printer front panel so you can update the paper / size setting.

Open the paper tray, wait a couple of seconds, close the tray and look for the setting displayed on the printer control panel.

User Guide > Load Media - Page 11

Printing Preferences

Change the "Printing Preferences" to a current shortcut - this can be one of the provided "templates" or a "custom shortcut" you have created with "Save As".

Examples

Set the Preferences

Control Panel > icon view > Devices and Printers > Right-Click on your printer > Printing Preferences >

Tab Printing Shortcuts > Click / Highlight preferred shortcut > Click Apply > Click OK to exit

If the printer software supports the feature, change the settings as desired, then use “Save as” to create a Custom Shortcut.

OR

Windows key + S (search for) Printers and Scanners

Left-Click on (your) Printer > Manage >

Printing Preferences

Select a shortcut and / or set “preferred settings” for paper, source (tray), other settings

Optional (if / as available): Save As > enter a name for your custom shortcut

Click OK to save the preferences

Check / Adjust the Paper at the Printer Panel

Open Printer Tray, add desired paper type

Close Tray

IF applicable for your printer:

On the printer control panel, Click Modify (wording varies), set the paper size and type, Click OK

NOTE:  If the size of the Paper Size is not in the Drop-down list, Select Custom

Reference and Resources – Places to find (more) help and learn about your Printer

Printer Homepage – “Things that are your printer”

Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more

HP ENVY 7645 e-All-in-One Printer

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