My printer MFP M281cdw is showing an error message 55.0602

[reximus]

I've gone through every method already listed with resetting, hard resetting, powering off/on, long pressing on the corner and nothing seems to be working. After every attempt, I still see these errors:

Entry # Code Page Description 10 55.0602 0 DC controller NVRAM access error 9 55.1000 0 DC Controller Memory Error 8 55.0912 0   7 49.2472 3824   6 55.0602 3824 DC controller NVRAM access error 5 55.1000 3824 DC Controller Memory Error

I purchased post-warranty service to talk to support, but there's no option to use it. I called and it said the service is not available. HELP... I, too, spent a ton of money on new toner and now my printer is inoperable. Thanks.

[Kumar0307]

@reximus, Welcome to the HP Support Community! I’m here to help.

I understand you are not able to use the printer due to these errors. I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps.

If you have already performed an NVRAM reset and the error persists, I'm afraid this is a hardware failure. 

For more info on these errors, kindly refer to this document.

If you have the warranty, please reach out to the HP Technical Support team in your region regarding the service/replacement options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

Keep me posted for any other assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

[reximus]

Would you please let me know how to use this HP Care Pack for post-warranty calls? I'm going in circles with the links here:

https://support.hp.com/us-en/contact-hp/product/hp-color-laserjet-pro-m280-m281-multifunction-printe...

What is the phone number to call to speak to a real person that I just spent $20 on?

[Kumar0307]

@reximus

I have sent you a private message with the contact information of the HP Support team in your region. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

Keep me posted for any other assistance.