My printer always prints a page called 'Classified' before the actual print job - How do I stop it ?

[gael33]

Whenever I print anything the printer first prints a page entitled 'Classified' before the actual print job. I don't want this extra page as it's a waste of paper. The extra unwanted page contains a description of my printer driver, type/make and model of printer and the date. I've checked the print settings and cannot find anything that would cause this to print out before every print job. Does anyone have the answer, and if so, could you please tell me how to stop it. Thanks. 

[Kumar0307]

@gael33, Welcome to the HP Support Community! I’m here to help.

We will have to perform a factory reset on the printer to resolve this issue.

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes. 

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