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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- My printer ask me for printer password

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08-12-2023 05:23 AM
Hi guys my name is Roberto I really need a big help… I try to connect the my Deskjet HP 3630 printer to the
app hp smart but after I put the Wi-Fi password the app ask me for the printer password and I be onest I don’t know what to do… I try to put the PIN number code when they ask me to put tue printer password put not working and I don’t know the password of this printer.
anyone can help me out please I really need my printer connect asap. Many thanks in advances
bedt regards
roberto CAPOZZI
08-12-2023 06:19 AM
Thanks for your reply but is not what I looking for really I do have the Wi-Fi password but I do not have a Hp printer password the app ask me for this password I think I need to reset the printer as default but I can’t find the botton for reset. I’m going creazy because I need the printer and I’m really
08-12-2023 06:41 AM
Hi valsimont
tba já again for your reply but as I mension to you is not the Wi-Fi password I need… the App Hp smart when I try to installing my printer with the Wi-Fi the app ask me for the HP printer password not the Wi-Fi password and beliveme I’m going crazy to find out how can I find this password. I print everything from the printer also a PIN code but not working I can’t connect my printer to the Ho smart app if I don’t get this password.
if you can help thanks.
08-12-2023 06:53 AM
Look at this is in Italian but easy to understand .
basic in the first picture they ask me to enter the password of my router Wi-Fi that’s fine this I do have with me and they accept this. But on the second picture I send you now they ask me for a printer password I never had one please help me out with this. Thanks.
here were they say please enter the printer password to continue the set up.
what to do please help.