My printer has ink, but my pages are coming out blank

[Gar_1]

my printer has ink but pages coming out blank

[VikramTheGreat]

Hi @Gar_1,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I know how frustrating it is when your HP printer has ink but still prints blank pages. Let’s walk through the most effective steps to fix this issue.

Step-by-Step Fix

1. Check Ink Levels

• Use the HP Smart App or printer control panel to confirm ink levels.
• If the ink is low or expired, replace it with genuine HP cartridges.

2. Run Printhead Cleaning

• On the printer’s control panel or via HP Smart App: 
  • Go to Settings > Printer Maintenance > Clean Printhead
  • Run the cleaning 2–3 times if needed.

3. Print a Diagnostic Page

• Go to Settings > Reports > Print Quality Report
• Check if any colors or black ink are missing or streaked.

4. Check Cartridge Installation

• Open the cartridge access door.
• Remove and reinsert each cartridge firmly.
• Make sure they click into place and are not blocked by packaging tape.

5. Update Firmware

• Visit your printer’s support page on HP’s website and download the latest firmware and drivers for your model: Official HP® Support.

6. Try a Different Document

• Sometimes the issue is with the file or app you're printing from.
• Try printing a test page or from a different app (e.g., Word or Notepad).

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat