My printer ink is extremely light even after new cartridges installed?

[vflippen1]

Hello, I need Help Please!  Never had this happen before, in fact, no problems with my printer until now. I printed an eBay shipping label and the ink was extremely light, like if I needed to change my cartridges, however, I had just put in new cartridges. I also use a peel & stick label paper, but I've used it for years & never had this happen before.  It's also printing too light on my regular printing paper too.  When I need to change cartridges, my printer won't print until I change them.

Has anyone had these issues before? Can anyone help me fix it please?

Thank You & Have a Blessed Day😉

Vickie

[Betty0610]

@vflippen1

Welcome to the HP Support Community.

To help you further with this, let us know the Printer name.

Thanks.

[vflippen1]

Hello Betty,

Thank You for your response.

The only thing it shows on printer is:

Hp Deskjet 6840, WiFi, 

Serial# [Personal Information Removed]

Model# (?) C9029A-A02 w/Sept 18, 2004 date,  HP Radio: RSVLD-0303; Regulatory Model#: VCVRA-0401

Hopefully these will help you help me!  I have never had any problems with this printer and it has been working perfectly, even after changing both inks, and then it just started printing extremely light. It looks very unprofessional on my ebay labels, which is on Premium self-adhesive paper that I've used for 2-3 years. When I print a test page it's perfect. So I'm very confused.

Your help is greatly appreciated.

Vickie

[Betty0610]

@vflippen1

Print a diagnostic page:

1. Make sure the printer is on and loaded with unused, plain, white paper.

2. Press and hold the Power button, then click the Cancel button once. Then release both buttons. The diagnostic page prints.

Let me know how the report looks.

Run the clean print cartridges utility:

1. Make sure the printer is on and connected to the computer.

2. Click the Windows Start button, then click Control Panel.

3. Double-click the Printer and Faxes folder.

4. Right-click the icon for your printer and choose Preferences.

5. Choose the Services tab and click Service this Device.

6. The Printer Toolbox opens. On the Device Services tab, click Clean the Print Cartridges, then follow the onscreen instructions. Up to three levels of cleaning are available. Discard or recycle the page that prints.

1. Figure : Click Clean the Print Cartridges

   

Let me know if this helps.

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