My printer is in error state.It does copy OK,but will not pint from computer.Compuer and printer lin

[Alan703]

HP Smart Tank 7000series printer

It says printer is in error state

Printer will copy OK

Will not print from my computer

Printer and computer linked with cable

Printer was working but when I returned from 3 weeks holiday it was in error mode

[sandytechy20]

@Alan703 

Welcome to the HP support community.

I understand that your printer is in an error state, I am glad to assist you.

Follow these steps to fix the issue:-

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install the printer using the HP Smart app

Here are the steps:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.