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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎08-29-2025 01:03 PM

HP Recommended
HP ENVY Photo 7858 All-in-One Printer

My printer has been stuck in the reboot mode for days and will not get past the first dot on the home screen.  I have tried the recommended procedure to unplug, hold the on-off button down for 30-60 seconds, re-plug straight to the wall (no power strip, extension cord, or surge protector), and leave the unit unplugged for hours.  I need to give it a hard reset treatment as it is useless to me at this point.  I pay monthly for the Instant Ink program based on pages printed or copied, and it's a waste now

 
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1 REPLY 1

‎09-01-2025 05:20 AM

HP Recommended

Hi @JessD80 

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

I'd like to help you with your Instant Ink issue.

 

Not to worry I'll do everything I can to help get this sorted for you. 😊

 

In order to locate your account, please provide either your registered email address or your Instant Ink account ID or the printer serial number in a private message, and I'll look into this. 

 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

 

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

 

I am an HP Employee.
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