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Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: "HPxxxxx.framework" will damage your computer" message in macOS Catalina or Mojave .
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My printer is not printing on photo sticker paper

HP Recommended
HP Deskjet 2050a

My HP printer is not printing on my photo sticker paper, I even chose the 'photo paper - best quality ' option on the printer properties, but all it does is steak the backside of the paper and the paper doesn't even come out it all gets jammed inside the ink compartment i have already ruined 2 sheets like this and it is also very high quality photo sticker paper too, I need help as soon as possible, I have been trying for days and now I am growing impatient.

Thank you.

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HP Support Agent
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Message 2 of 2
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HP Recommended

@hanax

 

Welcome to the HP support community.

 

Input tray supports Photo paper Up to 280 g/m² (75 lb).

Check the specifications of your photo paper and make sure it within 280 g/m² (75 lb).

You can refer to paper handling specification in this HP document:- Click here

 

Meanwhile:-

 

Update the printer firmware

Here are the steps:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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