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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- My printer is not printing

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12-16-2020 12:32 PM
My printer is not printing properly or at all. I am trying to print out letters, and half of them never print. Every 20 minutes or so one will start printing. It has great connectivity.
I tried the "diagnose and fix" tab, and it says Print jobs in queue issue fixed. Then it gives me an option to do a test print, which also will not print anything out.
There aren't any error messages on anything either. This is frustrating.
01-04-2021 10:33 AM
@BarryHanilow, Welcome to HP Support Community!
I see that the printer is experiencing print quality issues, I'd recommend you follow the steps from the document Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Photosmart e-All-in-One ... to isolate and resolve the issue.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee