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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎03-31-2019 05:12 PM - last edited on ‎03-31-2019 07:38 PM by Retired

HP Recommended

I changed the color cartridges. Tried to allign and it would not scan.  It only prints the color yellow.  I ran the test and it only printed yellow.  /the supplies show that all three cartridges are vull

1 person had the same question
1 REPLY 1

‎04-02-2019 08:13 AM

HP Recommended

@mbs43,

 

Thank you for posting your query on HP Support Community,

 

Have you tried to update the printer firmware?

Did you try to clean the ink cartridge contacts on the printer?

What is the product number of the printer? Use this link to find it:  https://support.hp.com/in-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

 

Could you please respond to this post with the details so that I can provide you with accurate steps which should help you resolve this issue.

Eagerly waiting for your response!

Regards,

Jeet_Singh
I am an HP Employee

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