My printer is printing blank pages

[Alfred37]

When clicking on Print in word perfect, document shows up blank

[A_Gayathri · Accepted solution]

Hi @Alfred37,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your HP Deskjet 3512 e-All-in-One printer is printing blank pages or documents from WordPerfect, there are several troubleshooting steps you can take to resolve the issue:

May I know the operating system Windows or Mac OS?

• Check Ink Levels: Ensure that your printer has enough ink in the cartridges. Low ink levels can result in blank pages. You can usually check ink levels through the printer's software on your computer or through the printer's control panel.
• Run Printer Diagnostics: Many printers, including HP Deskjet models, have built-in diagnostic tools that can help identify and resolve printing issues. Check your printer's user manual or HP's support website for instructions on how to run diagnostics.
• Clean Printer Heads: Over time, printer heads can become clogged or dirty, leading to poor print quality or blank pages. Most printers have a built-in utility to clean the printheads. Refer to your printer's manual or online documentation for instructions on how to clean the printheads.
• Check Printer Settings: Make sure that your printer settings are configured correctly. In WordPerfect, check the print settings to ensure that the correct printer is selected and that the settings match your preferences (e.g., color vs. black and white, paper size, etc.).
• Update Printer Drivers: Outdated or corrupted printer drivers can cause printing problems. Check HP's website for the latest drivers for your Software and Drivers for HP Deskjet 3512 e-All-in-One Printer
• Restart Printer and Computer: Sometimes, a simple restart can resolve printing issues. Turn off your printer and computer, wait a few seconds, and then turn them back on.
• Try Printing from Another Application: If you're experiencing issues only with WordPerfect, try printing from another application (e.g., Microsoft Word, Adobe Reader) to see if the problem persists. This can help determine whether the issue is specific to WordPerfect or if it's a more general printing problem.
• Reinstall Printer Software: If none of the above steps resolve the issue, you may need to uninstall and reinstall the printer software on your computer. This can help fix any corrupted files or settings that may be causing the problem.

Refer to this document:  HP Deskjet 3512 e-All-in-One Printer

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Alfred37]

Thanks for helping.

[A_Gayathri]

HI @Alfred37 ,

Thank you for your reply 

That's great! I am happy to hear that the issue has been resolved. If you need further assistance feel free to reach out to us. 

Have a great day ahead!

Gaya1239 

HP Support