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- Printing Errors or Lights & Stuck Print Jobs
- My printer is set to print in BLACK ONLY! Why is it using th...

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10-23-2017 01:20 PM
My printer is set to print in BLACK ONLY! Why is it using the color cartridges whem the documents I am printing are and White? The color cartridges are being deleted faster than the black.
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Accepted Solutions
10-24-2017 04:36 PM
How else can they get you to buy color ink?
I have an HP DesignJet 500 plotter and I NEVER plot in color and yet it uses the color cartridges!
It's a scam folks!
10-24-2017 02:51 PM
Hi @Geo73,
Thanks for taking an interest in the HP Support Forums! This is a great location to get resolutions and interact with experts from the community. As I understand you are having issues while printing from your Photosmart printer. Don't worry as I have a few suggestions which should help you resolve this issue.
This seems to be a normal, as this printer comes with 4 ink cartridges, color ink would be used to print in black for good quality and same thing implies if printing in color only.
I have found a wonderful document which should help you with this issue, please go through this link: Inkjet Printers Ink Usage
I hope this helps. Let me know if you need any further assistance. I'll be more than happy to help.
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
If you wish to show appreciation for my efforts, mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment.
Regards,
Jeet_Singh
I am an HP Employee
10-25-2017 10:08 AM - edited 10-25-2017 10:20 AM
Hello Geo,
OK there are two users with input (and different devices)
Geo is asking about the problem which is answered (with a thorough discussion) in the next link provided by HP EXPERT MODERATOR Jeet_Singh (and KUDOS). Especially note 1) black uses color; and 2) everytime you turn on a printer it makes a lot of whiring and other sounds. It's common knowledge that uses ink. Thanks to Jeet_Singh for the informative link:
http://www8.hp.com/h71041/learn-about-supplies/us/en/howInkIsUsed.html How Ink is Used
I am not an HP employee, searching for answers for queries. From my first HP printer decades ago, I have done this (from the link):
"For users who wish to print utilizing just black ink (despite the reduced print quality), ... a driver color setting (by selecting "print in grayscale with the black cartridge only" in printing preferences) specifies printing using only black ink. ...draft modes will have lower print quality and use less ink than the default plain paper normal mode" As you know you can select Draft to Best (Maximum Detail), of which the latter uses more ink.
Some info for Geo and 7510 printer:
http://h10032.www1.hp.com/ctg/Manual/c03012761 7510 Reference Guide (comes from the next link)
https://support.hp.com/us-en/product/HP-OfficeJet-7510-Wide-Format-All-in-One-Printer-series/7127198... 7510 Wide Format All-in-One Printer (software, troubleshooting, guides, etc.)
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The other printer listed in the query - HP DesignJet 500 Plus 42-in Roll Printer
https://support.hp.com/us-en/product/hp-designjet-500-printer-series/25301/model/1834668/manuals This link will open to User Guides, etc. for you to download. Also note software and troubleshooting is available.
http://h10032.www1.hp.com/ctg/Manual/c00749371 User's Guide
https://shared.swissparts.ch/manuals/HP/Plotter/HP%20Designjet%20510.pdf Service Manual
10-25-2017 12:59 PM
Where do I find "PRINT IN GREYSCALE WITH BLACK CARTRIDGE ONLY" ? Don't see anything like that on my printer.
"For users who wish to print utilizing just black ink (despite the reduced print quality), ... a driver color setting (by selecting "print in grayscale with the black cartridge only" in printing preferences) specifies printing using only black ink.
10-25-2017 01:59 PM - edited 10-25-2017 02:13 PM
Hello again Geo,
I don't use any Mac OS nor the 7510 printer. Check this link. Save it for future reference.
https://support.hp.com/us-en/document/c05088365 entitled: Printing with Black Ink Only (Mac)
For your needs, probably set the grayscale as default. Then for any color do the settings for One-Time.
Good luck.