My printer is showing 3 orange lights

[JimmyRivera]

My printer is showing 3 orange lights and won't turn on. 

[Sneha_01]

Hi @JimmyRivera 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your printer is showing three orange lights and won't turn on, it typically indicates a specific error or issue. Here are some troubleshooting steps you can take:

1. Power Cycle the Printer

• Unplug the Printer: Disconnect the power cord from the printer and the wall outlet.
• Wait: Leave it unplugged for about 1-2 minutes.
• Reconnect and Power On: Plug the printer back in and try turning it on again.

2. Check for Paper Jams

• Open the printer and check for any paper jams or foreign objects that might be causing the issue. Clear any jams you find.

3. Inspect the Cartridges

• Ensure that the ink cartridges are properly installed and seated correctly. If necessary, remove and reinsert them.

4. Check Connections

• Make sure that all cables (USB, power, etc.) are securely connected and not damaged.

5. Reset the Printer

• If the printer has a reset button or procedure, follow those instructions. For many HP printers, you can often do a factory reset via the control panel.

6. Consult the User Manual

• Refer to your printer's manual for specific guidance on the meaning of three orange lights. Different models may have different indicators.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support