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To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP ENVY 4504 e-All-in-One Printer
Microsoft Windows 10 (64-bit)

I turn on my printer and it is stuck with this error code: OXC4EB827F HW_M1CCI2 C

After pressing start the start button flashes and it progresses to the error code. Nothing else happens. Pressing and holding the start button has no effect. No other buttons will take me out of the error code.

 

The only thing that works about 1% of the time is to leave it unplugged. I need a long term fix please

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