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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP OfficeJet Pro 9020 All-in-One Printer

Hi, my printer is trying to send print requests as a fax. I just want to print stuff. It was working fine until recently.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Pedfield 

 

Welcome to the HP User Community.

 

The "Fax" is perhaps the selected printing device in the software / application you are using.

The available list of devices is (for example) perhaps shown in a drop-down menu in the application.

If "Fax" is selected, the printer won't know you want to Print the content.

 

General Example - HP Smart - Windows - Print Documents

HP_Smart_W10_PDF_Print_10HP_Smart_W10_PDF_Print_10

 

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP OfficeJet Pro 9020 All-in-One Printer 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

2 REPLIES 2
HP Recommended

@Pedfield 

 

Welcome to the HP User Community.

 

The "Fax" is perhaps the selected printing device in the software / application you are using.

The available list of devices is (for example) perhaps shown in a drop-down menu in the application.

If "Fax" is selected, the printer won't know you want to Print the content.

 

General Example - HP Smart - Windows - Print Documents

HP_Smart_W10_PDF_Print_10HP_Smart_W10_PDF_Print_10

 

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP OfficeJet Pro 9020 All-in-One Printer 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

Thank you. 🙂

 

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