-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- My printer is trying to send print requests as a fax. I just...

Create an account on the HP Community to personalize your profile and ask a question
06-17-2022
08:33 PM
- last edited on
06-18-2022
02:47 PM
by
RodrigoB
Hi, my printer is trying to send print requests as a fax. I just want to print stuff. It was working fine until recently.
Solved! Go to Solution.
Accepted Solutions
06-18-2022 08:16 AM
Welcome to the HP User Community.
The "Fax" is perhaps the selected printing device in the software / application you are using.
The available list of devices is (for example) perhaps shown in a drop-down menu in the application.
If "Fax" is selected, the printer won't know you want to Print the content.
General Example - HP Smart - Windows - Print Documents
HP_Smart_W10_PDF_Print_10
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP OfficeJet Pro 9020 All-in-One Printer
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
06-18-2022 08:16 AM
Welcome to the HP User Community.
The "Fax" is perhaps the selected printing device in the software / application you are using.
The available list of devices is (for example) perhaps shown in a drop-down menu in the application.
If "Fax" is selected, the printer won't know you want to Print the content.
General Example - HP Smart - Windows - Print Documents
HP_Smart_W10_PDF_Print_10
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP OfficeJet Pro 9020 All-in-One Printer
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"