My printer just stopped printing, just spews out blank paper. How can I tell if it is out of ink?

[Gwen1935]

My printer just stopped printing, it will spew out blank paper. I have been doing a lot of printing but just put in a new ink cartridge before starting the project. How can I  tell if it is out of ink?  And my other printer (same brand)_ needed new colored ink and we put it in and now it will also just spew out blank paper. I know it is not out of ink. 

[Jay_G24]

Hi @Gwen1935

 I'd like to help!

To better assist you - 

1) Does the copy print out the same way? 

2) What's the application you are trying to print from? Have you tried printing from a different application or device? 

While you respond to that, let's print a Print Quality Diagnostic page -

Printers with a touchscreen or menus: On the printer, open the Settings or Setup menu, touch Tools or Reports, and then touch Print Quality Report

Post the Print Quality Diagnostic page here so we can help you further. 

You may also refer to this document with steps to fix the " Print Quality Issues" issue applicable for your printer -  Print Quality Issues

 Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community

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