My printer keeps printing out the printer status report, how do I get this to stop?

[benita3]

My printer keeps printing the printer status report how do I get this to stop?

[VikramTheGreat]

Hi @benita3,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Your HP printer keeps printing the Printer Status Report because it’s stuck in a loop where the printer thinks it needs to confirm setup or alignment. This usually happens after:

• A recent cartridge change or alignment that wasn’t completed.
• Web Services or HP+ enrollment prompts.
• A firmware or network reset.

Here’s how to stop it:

Step 1: Complete Alignment or Setup

• If the printer printed an alignment page, place it face down on the scanner glass and press OK/Scan.
• Wait for the message Alignment Successful. (Skipping this step causes the printer to keep printing status/alignment pages.)

Step 2: Disable Status Page Printing

• On the printer control panel: 
  • Go to Setup → Reports → Printer Status Report.
  • Turn OFF automatic printing.
• In HP Smart App: 
  • Go to Printer Settings → Advanced Settings → Reports.
  • Disable Status Report on Startup.

Step 3: Check Web Services

• If HP+ or Instant Ink is enabled, make sure the printer is online and enrolled.
• Go to Setup → Web Services → Enable/Disable. (If Web Services are stuck, disable them temporarily and restart the printer.)

Step 4: Power Cycle

• Turn off the printer.
• Unplug for 60 seconds.
• Plug back in and restart.

👉 Official HP Guide: Cancel a print job on HP printers | HP® Support

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat