My printer prints an alignment page but won't print documents

[cayj]

I have been scanning, and missed a page,  I had the page saved as pdf, and tried to print a copy, I was low on ink and installed new Ink . aligned and it printed an alignment page. when I select ''Print// it sound like it's printing but all I get is a blank page ??

I have run Troublsheeoer twice, and find no problems ??

[Betty0610]

@cayj

Welcome to the HP Support Community.

Are you able to copy?

Use the automated tool to clean the ink cartridges.

NOTE: 

To avoid issues that require cleaning, always turn the printer off with the Power button.

1. On the control panel, touch the Setupicon.

2. Swipe up on the display, touch Tools, and then touch Clean Cartridges.

   A Print Quality Diagnostic page prints.

3. Examine the Print Quality Diagnostic page.

4. If the print quality is unacceptable, touch Yes to continue the next level of cleaning. Repeat these steps for the third cleaning stage, if necessary.

   NOTE: 

   If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform both levels of cleaning again.

   Also, let's run the HP Print and Scan Doctor:

   Use this link for details on using the HP Print and Scan doctor: https://hp.care/2JyaC93

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!