My printer prints blank pages

[Moon25]

Printer just started printing blank pages. I restarted multiple times; I recently replaced the ink cartridges; calibrated it etc. still nothing. Please help.

[Jay_G24]

Hi @Moon25,

 I'd like to help!

I understand that the printer prints blank pages.

To assist better-

1) Does the copy print out the same way? 

2) What's the application you are trying to print from? Have you tried printing from a different application or device? 

While you respond to that, let's print a Print Quality Diagnostic page -

1. Load plain white paper in the tray.

2. Print the report from the HP Smart app or the full feature printer software.

   • Windows: Search Windows for your printer name to open HP Printer Assistant. Click Maintain Your Printer, select the Device Services tab, and then click Print Quality Diagnostics Page to print the report.

   • Mac: From the Applications > HP folder, select HP Utility. Click Print Quality Diagnostics, and then click Print to print the report.

   • Android, iOS: Go to 123.hp.com to install the HP Smart app on your device. After you add the printer, click the picture of your printer. The report is located under Printer Reports, or in Advanced Settings > Tools > Utilities > Print Quality Toolbox.

Post the Print Quality Diagnostic page here so we can help you further. 

You may also refer to this document with steps to fix the " Print Quality Issues" issue applicable for your printer -  Print Quality Issues 

 Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community

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