My printer prints only some pages

[Xylocopa2022]

When I print a document, sometimes only some of the pages get printed.

hp Color LaserJet Pro M281fdw

[Raj2111]

Hi @Xylocopa2022 

Welcome to the HP support community.

I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.

If you're experiencing issues where only some pages of a document print on your HP Color LaserJet Pro M281fdw, here are some troubleshooting steps you can follow:

1. Check the Print Queue

• Open the Print Queue: Go to Devices and Printers, right-click on your printer, and select See what's printing.
• Clear the Queue: If there are any stuck jobs, cancel them and try printing again.

2. Check Document Settings

• Print Range: Ensure that you're not accidentally selecting a specific page range. In the print dialog, set the page range to "All" if needed.
• Print Settings: Double-check any specific settings that might limit printing (e.g., printing only odd or even pages).

3. Update Printer Drivers

• Download the Latest Drivers: Visit the HP Support website to download and install the latest drivers for your printer.
• https://support.hp.com/us-en/drivers

4. Check for Software Issues

• Use a Different Application: Try printing the document from a different application (e.g., print a PDF in Adobe Reader instead of a web browser).
• Test with Different Documents: Print a variety of documents to see if the issue persists across all files.

5. Printer Firmware Update

• Check for Firmware Updates: Go to the HP Support site and check if there are any firmware updates for your printer model.
• https://support.hp.com/hk-en/document/ish_1776648-1643972-16

6. Check Toner Levels

• Monitor Toner Levels: Low toner levels can cause incomplete printing. Check the toner levels through the printer's display panel or HP Smart app.

7. Inspect the Printer

• Check for Paper Jams: Ensure there are no paper jams or misfeeds that could interrupt the printing process.
• Clean the Printer: Dust and debris can affect print quality. Refer to the user manual for cleaning instructions.

8. Restart Printer and Computer

• Power Cycle: Turn off the printer and unplug it for a minute. Restart your computer as well, then power on the printer again.

9. Reset Printer Settings

• Restore Factory Settings: If none of the above work, consider resetting the printer to factory settings. This can often resolve persistent issues.

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support