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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
hp GT 5820
Microsoft Windows 10 (32-bit)

The Day before Yesterday, my printer was working perfectly. I know this because I printed a passport photograph of myself, and the colors were pretty normal.

But then, yesterday when I tried to print a picture, it came out pink instead of deep orange. I then printed another wallpaper. it also came out blue instead of green. 

Then I printed a print quality page. The blocks of yellow were completely missing. And my ink tank is completely full (not overflowing). I have tried aligning the cartridge, cleaning the cartridge, removing buildup ink from printer( all through the app, not manually).

Then, with great hopes, I printed a print quality page again. Yellow = missing.

Then I got frustrated and slept.

Today, I repeated all of these steps again. But the printer still refuses to print yellow. 

Please help!

 

1 REPLY 1
HP Recommended

Hi @Yo8

Welcome to the HP Support Community. I understand the print quality is not satisfactory. Apologies for the inconvenience. I appreciate you trying the steps to resolve this issue.

 

If you have tried the steps mentioned in this document and the issue persists, please contact our HP Support team for Service Options as it could be a possible hardware issue:

1) Click on this link - www.hp.com/contacthp/

2) Select your product type below.

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Select the appropriate option based on your preference.

6) Fill the web-form and proceed further.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.