My printer says Printer is Busy

[Myava]

My desk jet all in one printer keeps saying Printer is Busy and will not print

[Raj_05]

Hi @Myava,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP DeskJet 2852e All-In-One Printer is displaying the "Printer is Busy" message and will not print, there are several steps you can take to troubleshoot and resolve the issue.

Check Printer Status:

• Make sure there are no error messages or warnings displayed on the printer's control panel. Check for any paper jams, low ink or toner levels, or other issues that may be causing the printer to be busy.

Restart the Printer:

• Turn off the printer, wait for a few seconds, and then turn it back on. This can sometimes resolve temporary communication or processing issues that may be causing the printer to be busy.

Cancel Print Jobs:

• If there are any pending print jobs in the print queue, try canceling them and then try printing again. On your computer, open the print queue or print spooler and cancel any pending print jobs.

Check Connection:

• Ensure that the printer is properly connected to your computer or network. If you're using a USB connection, make sure the USB cable is securely connected to both the printer and your computer. If you're using a wireless connection, ensure that the printer is connected to the same Wi-Fi network as your computer.

Restart Your Computer:

• Sometimes, restarting your computer can resolve communication issues with the printer. Restart your computer and then try printing again to see if the issue persists.

Update Printer Drivers:

• Make sure that you have the latest printer drivers installed on your computer. Visit the HP support website, enter your printer model, and download the latest drivers available. Install them on your computer and then try printing again.

Reset the Printer:

• Try resetting the printer to its factory defaults. Refer to your printer's user manual or HP's support website for instructions on how to perform a factory reset. This can sometimes resolve software-related issues that may be causing the printer to be busy.

By following these steps, you should be able to troubleshoot and resolve the "Printer is Busy" message on your HP DeskJet 2852e All-In-One Printer.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support